Hi, I'm Sean

Are you curious to learn what your customers really think about your business? 

I am a user experience (UX) researcher with a background in marketing, advertising, and entrepreneurship. I combine mixed methods research with my business acumen to help you minimize risk, improve outcomes, and make your customers happy by understanding and illustrating their needs.

I help build lean, effective research programs tailored to an organization's individual requirements. By broadly advocating for my research findings internally, I ensure that user insights quickly lead to measurable business outcomes company-wide. 

You'll love what I can do for you!

Methods

Surveying

Moderated interviewing

Usability testing

User analytics

Contextual studies

Market & brand research

skills

Research strategy & operations

Quantitative data analysis

Persona & cohort development

Internal UXR advocacy

Platform negotiation

E-commerce & travel verticals

Values

Build user empathy through understanding

Manage and represent data accurately

Constant curiosity